Services
Customer Service
During centre trading hours, a customer service attendant can be located at the centre's Customer Service Desk. Our friendly staff are available to assist you with store enquiries, directions, lost property and general centre information. The Customer Service Desk can be contacted on (07) 3800 7700 for more information.
Wheelchairs and Motorised Scooters
Complimentary wheelchairs and motorised scooters are also available from the Customer Service Desk on presentation of current proof of identification. We recommend pre-booking to avoid disappointment.
Parking
Grand Plaza Shopping Centre offers the convenience of over 2,500 car spaces including undercover parking. Motorama Toyota proudly supplies the Centre with a security car that regularly patrols the carpark. Our parking system is designed to grant our customers easier access to every area within the Centre, putting you within metres of our major retailers such as Coles, Woolworths, ALDI, Target, Kmart & Big W.
Parents Rooms
Grand Plaza Shopping Centre has three fully equipped parents rooms featuring private feeding rooms, change tables, hand washing facilities, comfortable seating, a microwave, as well as junior and adult toilets. Parking for parents with prams is also available.
Justice of the Peace
Volunteer Justice of the Peaces visit the Centre twice a week. JP's are located near RACQ in the Kmart Mall each Thursday from 5:00pm - 7:00pm and Saturday 9:00am - 11:00am.* For more information on the Justice of the Peace service or if you require a JP outside of these hours, please contact the Justice Department at www.justice.qld.gov.au or 1300 301 147.
Our Trilby Misso office (located near Coles) can also assist you with document signing. Please visit their office during their opening hours: 9am - 5pm Monday to Friday and 9am - 4pm Saturday (closed Sundays).
Parcel Pick Up
Coles, Big W, Kmart and Woolworths offer a Parcel Pick Up service for your convenience.
Bus Interchange
The centre boasts a major bus interchange in the Aqua car park (near Food Court entrance), connecting Grand Plaza customers to Brisbane's southern suburbs and city. Timetables are available from the Customer Service Desk.
Taxi Rank
A Taxi Rank is also located near the Food Court entrance.
Doctors
A medical centre is available at "Doctors in Grand Plaza" with up to five doctors on staff. Access is via Terry White Chemist.
Local newspapers
Our free local newspapers - Quest's Logan West Leader, The Reporter and the Jimboomba Times are delivered each Wednesday and can be collected from their stands at the entrance to the Centre near Coles (next to Trilby Misso).